Click and collect
Order online, collect in minutes
Reserve your currency online at today's rate and pick it up at the counter at Westfield Stratford — whether you fly tomorrow or next week.
Reserve at today's rate
Today's Exchange Rate
Exclusive online rates — branch rates may differ
Whichever currency you choose and however much you order.
Your travel money is counted and ready shortly after you order — useful for last-minute travel.
Pick a collection date up to seven days ahead, at a time that suits your schedule.
Today
Reserve at today's exchange rate
What you get for 1 GBP, and what we buy it back for. Your rate is fixed the moment your order is confirmed.
The process
How click and collect works
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Select your currency
Choose from a wide range of global currencies and enter the amount you need.
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Receive your confirmation
We email you a confirmation with everything you need for pickup, and your rate is locked.
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Collect your order in store
Bring your ID and the card you paid with. Your currency is counted and ready at the counter.
At the counter
What to bring when you collect
Three things, and your order is handed over in a couple of minutes.
- The card you paid with
- We may need to authenticate the card for security.
- Your email confirmation
- Printed, or shown straight from your phone.
- One valid form of ID
- Passport, UK or EU photo driving licence (full or provisional), or a National Identity Card.
Please note
We cannot accept photographs of ID, photocopies, screenshots or expired documents. ID details may be securely recorded in line with anti-fraud law.
Why order ahead
What reserving online gets you
Your money is prepared, counted and sealed for pickup, so you can get on with the trip.
Your rate does not move
The rate is fixed when your order is confirmed, so it cannot change before you arrive.
No queue at the counter
Your currency is already counted and reserved under your name when you get there.
Held securely until you collect
Your money is only released after your identity has been verified.
Nothing added at the till
No commission and no handling fee, whichever currency you choose.
Counter
Where to collect
Lakeside Shopping Centre
Level 2, Lakeside Shopping Centre, Opps Santander Bank, RM20 2ZHYour travel money, ready when you are
Reserve online now and collect at a time that suits you, at Westfield Stratford in London.